Frequently Asked Questions

The questions you have about the counseling process are normal. Let us know if you have any further questions about our services, we would be happy to answer them.

We serve as individuals that help you navigate through your psychological growth. If you or your child are having difficulty with functioning or adjusting to stressors at school, work, or home it may be time to schedule an appointment. Generally, a teacher or physician may bring up a concern that may be best addressed in counseling.

Your counselor will gather information in the initial assessment to collaboratively create a treatment plan. The amount of sessions needed vary based on the client and their needs, however the average client attends treatment for 10-12 weeks. Some clients require further sessions and others require less.

At Thrive Therapy, we value our client’s privacy and to have a voice in their care during their time in counseling, therefore we do not accept insurance. In order to be reimbursed by insurance, a diagnosis of a mental disorder needs to be provided. This is something that stays in your or your child’s records indefinitely. The majority of our clients are not struggling with mental illness. Several insurance companies do provide resimbursement for out-of-network therapists, but the deductible has to be met first and a mental health diagnosis will still need to be provided. Please check the “Fees & Polices” page under the “Scheduling & Fees” tab for more information regarding our practice.

Thrive Therapy is registered to bill as an out-of-network provider for most insurance companies. The benefit of out-of-network services is that the client has the ability to choose their desired provider and not be limited by the contracted in-network providers. The disadvantage is having to provide a mental diagnosis that will stay in your or your child’s record indefinitely. For billing purposes, we collect the full rate at time of service. Then as a courtesy we will submit an out-of-network claim on your behalf. Depending on your benefits plan and once your out-of-network deductible has been met, you may be eligible for reimbursement at a percentage of the session rate. Reimbursement will be sent directly to you from your insurance company. We encourage you to contact your insurance company to inquire about your specific out-of-network coverage as not all plans have out-of-network coverage.

Thrive Therapy’s rates for services vary depending on the services rendered. The intake assessment is $165 for 60 minutes. Individual sessions are $155.00 per 50 minute session. Family and couples sessions are $235.00 per 1 hour and 30 minute sessions. Group counseling session rates vary on the number of group members, length of group, and amount of sessions.

Thrive Therapy requires that payment for services be rendered at time of service. We accept cash, check, and all major credit cards including Visa, MasterCard, Discover and American Express.

Confidentiality is the privileged communication between a client and their counselor. At Thrive Therapy we pride ourselves in keeping your personal information and concerns private. In short, what is said in counseling, stays in counseling. Limits to confidentiality include; if there is suspected child or elder abuse, threat to harm yourself or others, and/or if records are subpoenaed by a judge.

Confidentiality is different when working with a child. As a child’s legal guardian, the parent has a right to know what goes on in the therapy session. However, at Thrive Therapy we feel strongly that the therapeutic relationship is most effective when the child has a level of privacy. Children are more likely to open up in sessions when they are not in fear that the therapist will be relaying all information back to the parent. Overall themes, feelings, and progress will be discussed with parents. Confidentiality is broken if/when a child discloses something that may be harmful to the themselves or others.

As with other helping professions, it is important that services be provided by a trained professional in the field of counseling. A “Registered Play Therapist” is a counselor that has undergone extensive training to become certified by the Association for Play Therapy. Many professionals may say that they work with children, however do your research and ask questions to clarify the level of training they have undergone to specialize in working with your child.

It is important to explain to your child, in an age appropriate manner, about counseling and why they are attending prior to their initial appointment. You may want to say “We are going to talk to someone that works with children to help you feel better”. Explain to the child that they will be going to meet Ms. Rachel or Ms. Elizabeth and have their own special time to play and talk with their therapist. It can also be helpful to show your child a picture of their therapist prior to the assessment to help build reassurance before their appointment.

It is detrimental to the child’s progress to pressure your child to talk about their sessions. In order for a trusting therapeutic relationship to grow and healthy self-expression be made, a level of privacy needs to be upheld. The therapist will relay to the parent information from sessions in regards to the child’s safety and/or vital information if it arises.

Thrive Therapy is not set-up for crisis intervention. Please direct all emergencies to SalusCare at 239-275-3222, David Lawrence Center at 239-455-8500, or 9-1-1.

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